1. What is U-Feast?

Welcome! Every week we host pop-up style communal dining & happy hours experiences at the city’s hottest restaurants and bars. Every event is one night only, off menu, interactive, highly social and provides you the opportunity to meet other food and drink lovers.

 

Most of our experiences are pop-up style dinners or brunches (including Happy Hours) are served communal style where chefs’ and drink experts share their stories behind the evening. All U-Feast events are “wallet free” – meaning the price you pay includes the full meal, all applicable alcoholic beverages and your gratuity. Just show up and enjoy.

 

For those of you with busy schedules who cannot make our one night only experiences, we offer more intimate Interactive Culinary Experiences that occur on a recurring monthly basis. You can book these events on a date that works for you and still get exclusive access to interactive food and beverage experiences, hands-on classes and get up close and personal with some of the city’s top artisans.

2. What does signing up as a “Member” mean?

Membership is free. There are no minimums or others charges whatsoever. Simply sign-up with an email and create a password and you’re good to go. Becoming a member means we’ll email you with updates on our upcoming experiences and you’ll also get $10 off your first experience. You will need to be a U-Feast member to book an experience.

3. How do your experiences work and how can I purchase a seat?

Every U-Feast experience is custom curated and we taste test every menu item to ensure that you’re experiencing something truly special. You can browse our roster of experiences online. There you will find all of the menu details and information about the chefs and venues. When you find an event that you like, simply click the “Book Now” button which will take you through to our purchasing pages. Once you’ve completed your booking you will receive an email confirmation. Then all you have to do is show up and enjoy.

4. Do you keep my credit card information on file and is it safe?

For your security and privacy, we do not keep your credit card number or other personal information on file. We only keep your name, email address and password on file and that’s it. This is the reason that you need to re-enter your credit card information every time you buy a seat.

5. Can I bring a friend to an experience?

Of course! The more the merrier. You can purchase a ticket for a friend, but since membership is free and you get a $10 referral credit for each friend you refer who books an experience you should take advantage of our Invite a Friend program. Simply click the Invite a Friend link to send them your referral code. You will be giving them a $10 referral bonus (that’s $10 on top of their sign-up credit!). Friends who eat together, stay together.

6. How does the Invite a Friend program work?

It’s simple. Simply log-in to your account and click the Invite a Friend link located on the main menu or at the bottom of the page. You’ll be sending them a bonus $10 referral credit (which is a bonus on top of the $10 sign-up credit they will get just for signing up). When they book their first U-Feast experience, you will get a $10 referral credit automatically deposited into your account. There is no limit on how many friends you can invite or on how many referral credits you can earn by inviting them.

7. How does your rewards program work?

It’s super simple. Every time you attend any five U-Feast experiences, you’ll automatically get a free seat to an experience of your choosing. So just keep coming out and feasting and keep earning your free experiences – all the time, no limits.

Once you earn your free experience, a voucher will automatically be placed in your account that you can redeem for any standard U-Feast experience within 6 months of issue. There are no limits on how many free experiences you can earn!

8. Can you accommodate food allergies or dietary restrictions?

If you have dietary restrictions, you can note this on our check out page when you buy your ticket or you can email us at support@ufeast.com before you make your booking. Most of our meals will be able to accommodate certain dietary restrictions or food allergies but there may be circumstances where we can’t.

9. Is there a dress code for these experiences?

No. Virtually every U-Feast event is completely casual so come as you are. In the rare event a dress code is required it will be noted on the event page.

10. How does seating work at your events?

Seating is communal style – meaning everyone sits together and/or shares tables. Seating is open and on a first come, first serve. If you are attending an event with friends but all booking separately, please ensure that you let us know in the special requests and dietary restrictions box at check-out to ensure we seat you together. Otherwise, we may be unable to accommodate your request.

11. How do I use discount vouchers?

To use any promo code or discount voucher, simply click the “Buy Now” button for the experience you want to attend and you will be taken to the checkout pages. Once you have selected the number of seats you want to buy and get to the Payment Information section, just enter the code in the “Enter Promo Code or Gift Code” section and click the “Apply” button. Your discount will automatically be applied to the purchase price.

12. What is your cancellation policy?

All U-Feast experience are non-refundable. If you can’t make it to an experience you can give your ticket to a friend to attend in your place. All purchases are final and non-refundable.